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Refund and Returns Policy

At Singh Medical, we prioritize your health and satisfaction. Please carefully review our refund and return policies to ensure a smooth process.

Important Points to Note:

  1. Consultation with Your Doctor: Always consult your healthcare provider before using any medicines or healthcare products.
  2. Check Product Details: Before accepting your order, kindly verify the product details, including quantity, batch number, expiry date, and any specific instructions.

Conditions for Returns/Exchanges:

  • Return Period: You may return or exchange medicines within 14 days from the date of purchase, provided the products are in their original condition and packaging.
  • Non-Returnable Items:
  • Refrigerated medicines
  • Surgical items
  • Baby food
  • Cut-strip medicines
  • Loose medicines

These items cannot be returned or exchanged due to technical and safety reasons.

Return Process:

  • Initiating a Return: To initiate a return or exchange, please contact us via email at mail@singhmedical.org with your order details and reason for the return.
  • Inspection of Products: Upon receipt of the returned items, we will inspect them for eligibility. Once approved, we will process your refund or exchange.

Refund Policy:


  • Refund Process: In case of any refunds approved by SINGH MEDICAL, it will take 10-15 working days for the refund to be processed to your Original payment mode.

Jurisdiction:

All disputes arising from these terms are subject to Kolkata jurisdiction.

For further inquiries or assistance, feel free to reach out to us at https://singhmedical.org or via email at mail@singhmedical.org.

Thank you for choosing Singh Medical for your healthcare needs!In case of any refunds approved by KINIKIAH SKIN CARE, it will take 10 days for the refund

to be processed to you.